Return & Refund Policy
Your satisfaction is our commitment. If your product arrives defective, damaged, or does not match specifications, we offer a simple 7-day return and exchange policy.
Conditions for Return
- Product must be reported within 7 days from the delivery date.
- Must include original product packaging, manuals, accessories, and invoice.
- Product must be free from physical abuse, unauthorized dismantling, or accidental drops.
Refund Process
Once inspected and approved by our quality control team, refunds are issued within 5-7 working days via the original payment method or Mobile Financial Services (bKash / Nagad).