Frequently Asked Questions
Quick answers to common questions about shopping, warranties, delivery, and payments.
Q: Are all products 100% genuine and brand new?
Yes. Every product sold on Jibon Nagar is 100% original, brand new in factory-sealed boxes, and accompanied by an official warranty card.
Q: Can I pay Cash on Delivery (āĻā§āĻ¯āĻžāĻļ āĻ āĻ¨ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ)?
Yes! We provide Cash on Delivery across all 64 districts in Bangladesh. You can inspect the package condition upon delivery and pay the delivery executive directly.
Q: Do you offer free installation for Air Conditioners and TVs?
Yes, for selected inverter ACs and 55-inch+ Smart TVs, certified technician home installation service is provided. Details are listed on each product page.
Q: How do I track my active order?
You can track your order status anytime by visiting our Order Tracking page using your Order ID and billing phone/email.